FAQ

Everything you might ask.

Certificates are issued and digitally signed by licensed doctors registered with medical councils in India. The doctor's registration number appears on the certificate, and every certificate has a unique verification ID. Acceptance by any third party (employer, school, airline, etc.) is at their discretion.

Priority digital certificate delivery available in as little as 30 minutes*, subject to doctor availability, medical review, and document verification.

Sick leave, fitness, recovery, work-from-home, caretaker, unfit-to-travel, custom, doctor consultation, psychiatric and therapy sessions.

All data is encrypted in transit and stored securely. Only the treating doctor and authorised operations staff have access to your medical details. Public verification reveals only certificate ID, patient name, doctor name, and issue date/time — no medical information.

Yes — hard-copy shipping is available as an optional add-on at checkout.

If a licensed doctor is unable to issue a certificate after medical review, we process a refund as per our Refund Policy.

Every doctor on our panel is registered with the Medical Council of India / respective State Medical Council. Registration numbers are shown on issued certificates.

Visit our Verify Certificate page and enter the unique Certificate ID (format DCO-YYYY-XXXXXX).

We accept UPI payments (GPay, PhonePe, Paytm, BHIM via QR scanner or UPI ID 7978560619@pthdfc), Direct Bank Transfer (Bank of Baroda), and Screenshot Proof upload for instant verification.

Yes, a digital medical certificate (PDF) delivered via WhatsApp or email is legally valid in India under the IT Act, 2000 and Telemedicine Guidelines, provided it is issued by a registered doctor after a genuine consultation.Read the full guide →

Yes, many HR departments verify online certificates using their unique certificate ID or QR code to prevent absenteeism fraud while respecting patient privacy.Read the full guide →

Colleges generally accept them, especially for short absences like viral fever. However, they may require a physical stamp for long-term leaves or specific medical conditions depending on university guidelines. It is best to confirm with your administration.

Yes, a doctor's registration number is public information and can be instantly checked against the National Medical Commission (NMC) or State Medical Council registries to confirm licensing.Read the full guide →

Submitting a fake certificate constitutes fraud and forgery under the Indian Penal Code, which can lead to immediate termination, academic expulsion, and potential criminal charges.Read the full guide →

With our priority service, you can complete the online consultation and receive a genuine, doctor-signed medical certificate in as little as 30 minutes.

Most companies in India only require a medical certificate for leaves exceeding 2 or 3 consecutive days. However, you should check your specific HR policy, as some employers request it even for a single day.

Yes, a digital fitness certificate (confirming you are fit to resume work after illness) is widely accepted by employers, provided it carries the registered doctor's details and can be verified.

*Subject to doctor availability, medical review, and document verification. Timelines are indicative and vary case-by-case.